This role is critical to the smooth running of the entire Revenues and Benefits teams at Lancaster being responsible for incoming and outgoing post and the scanning and indexing of all incoming correspondence for council tax, business rates and benefits as well as general administrative duties to support the teams.  

 This is a busy team, and some staff do work from home for part of the week, but full training will be provided.  

 Duties include:

•  To assist with the efficient operation of the document management system – scanning, indexing, storage, disposal and dispatch of documents. 
•  To assist in the secure opening of post. 
•  To collect and distribute mail and dispatch documents, bills, notifications and statements etc. produced daily. 

 As part of the apprentice you will be working towards Level 4 Revenues and Welfare Benefits Practitioner qualification. Information about this apprenticeship can be found at Institute of Revenues, Rating and Valuation

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 25 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, bus and rail fares, a cycle to work scheme and access to a healthcare insurance scheme. 

International Sponsorship – this role is not open to international sponsorship

Closing Date: 17 Sep 2026

Section: Jobs

Salary: £25,949 per annum
Fixed Term